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Our Response to COVID-19 (Coronavirus) Pandemic
March 18, 2020
To our Valued Arnold’s Office Furniture Clients,
We are monitoring the ever-changing climate of the COVID-19 pandemic and want to assure you that our number one priority is the health and safety of our clients, employees, and suppliers.
Manufacturing and On-Site Delivery Impacts
We are constantly monitoring for any impact and are increasing communication with our factories to prevent and minimize any delays in production or delivery schedules for any orders. Most of our overseas operations have returned to working at near full capacity, and we will keep you informed with any new updates. In addition, we have multiple alternate product sources that will help ensure completing your projects on time.
After reviewing all information from the CDC (Center for Disease Control) and WHO (World Health Organization), we can ensure our clients that our product is safe for shipment into your facility. There may be minor delays due to shipping precautions made by our freight carriers but we do not expect this to substantially impact delivery and installation schedules. Please notify us if there are any issues with accepting shipments into your workplace so we can plan accordingly.
Our Employees in Your Facilities
During this time, we may have staff working in your facilities. Our drivers and onsite installation teams, will be trained in Pandemic Protocols and outfitted in appropriate protective attire in order to continue delivering and installing furniture in a safe manner. Since many of our products are incredibly easy to assemble and install, we will provide easy instructions for our clients to do so on their own if they choose. In these instances, our drivers can remain in the vehicle while the furniture is unloaded on site. If there are any additional precautions that your facilities mandates, please do not hesitate to reach out to us.
Our Commitment to Employee Safety
– All non-essential meetings, events, and travel have been cancelled or postponed.
– Any employee who is sick has been instructed to seek medical attention and stay home.
– All office employees have been outfitted and prepared to fully work from home.
– Enhanced cleaning and sanitization procedures have been implemented for our facilities and vehicles.
– Best practices for social distancing and personal hygiene have been instituted.
Visitors to Arnold’s Office Furniture
As we continue to monitor this continuously changing situation, we are putting a hold on any non-essential visitors to our facility until conditions and risk factors improve.
We will rely on information provided by our national, state and county officials, as well as the CDC and WHO, to determine best courses of action going forward. Thank you for your business and understanding during these difficult and uncertain times.